Here’s some good advice from the analogue age – which is vital also for the digital age.
This is wisdom received from a successful entrepreneur in the land of finance from the days before the “entrepreneur” – and the term “entrepreneur” – were ubiquitous.
He taught me – from an early age – about the five rules for normal management. I quote these rules here, verbatim.
The Five Rules of Normal Management
1 Know your customer
Listening to stories 