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Listening to stories

Notes on life, by James Welch

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PR

#datadriveseverything – but not at Qantas

In an earlier post I outlined the three steps to success in communications: Content, Targeting, Distribution. One conclusion was that in the world of targeting and beyond, #datadriveseverything. It seems that targeting is something that Qantas needs to spend more time analysing:

Over at the mumbrella news & opinion website, Tim Burrowes flags that Qantas is spamming it’s database with scary stories (my words not his. For his words click here.)

Qantas PR team lacks data management skills

My comment:

This looks like a good example of a company that is only just starting to understand the opportunity provided data-driven communications.

Open communications, great. Poor use of database though.

Continue reading “#datadriveseverything – but not at Qantas”

Ad agency breaking news. Four points to remember.

FAQ YOUR SHAVING ROUTINE

There has to be a right way to launch a “breaking campaign”, right?

Well, today, the guys I Continue reading “Ad agency breaking news. Four points to remember.”

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