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Notes on life, by James Welch

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CONSUMER TRUST

Great Balls Of Fire … On The Radio

It was late in the afternoon and I could feel that it was going to be a long night ahead at the computer… and then I started to flick through my Linkedin and Facebook feeds. Damn.

I became engrossed with a theme across several posts instead of writing that big presentation. It was all those posts about the Samsung Galaxy Note 7 spontaneously combusting again.

galaxynote7
Photo thanks to @aaronhsl, driving past the big hoarding on Sheikh Zayed Road, (SZR), Dubai. “Gotta be coming down from SZR soon right? It’s not smoking yet at least.”

Then my phone rang. I felt I should ignore a number I didn’t know because there was so much work to be done. But I answered, and a super-familiar voice said, “Hi James, it’s Vasti.” I knew straightaway why she sounds like a friend: she’s on that radio show. “Would you be available to come on the show again tomorrow morning and talk about…” Yes, the Samsung brand debacle.

So I did. Have a listen, it’s just ten minutes.

Continue reading “Great Balls Of Fire … On The Radio”

Consumer Engagement and Experience Conference, Singapore, October 2013

So, Monday 21st October and Tuesday 22nd October, I’m the Chairman of a two-day event. Time to write a few ‘ice-breakers’; time to think of some cunning questions to put to each of the speakers. A smart bunch of people.

Oh and I’m collaborating once again with my ol’ chum from the land of UX. Also from the land of Oz, at it happens.

conference

We’re talking on Continue reading “Consumer Engagement and Experience Conference, Singapore, October 2013”

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