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Listening to stories

the blog to accompany digitalorchestra.ae

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Distribution

#datadriveseverything – but not at Qantas

In an earlier post I outlined the three steps to success in communications: Content, Targeting, Distribution. One conclusion was that in the world of targeting and beyond, #datadriveseverything. It seems that targeting is something that Qantas needs to spend more time analysing:

Over at the mumbrella news & opinion website, Tim Burrowes flags that Qantas is spamming it’s database with scary stories (my words not his. For his words click here.)

Qantas PR team lacks data management skills

My comment:

This looks like a good example of a company that is only just starting to understand the opportunity provided data-driven communications.

Open communications, great. Poor use of database though.

Continue reading “#datadriveseverything – but not at Qantas”

The Future of Communications – in three easy steps

I was listening to the stories being told at the Nokia Forum for developers recently.

If content is king, distribution is...

When Kenny Mathers stood up and announced “if content is king, distribution is king kong.” This quote he attributed to Mark Ollila, another Nokia guru. Of course, their reason for flogging this line is that if the developers create the content, Nokia says it can deliver the right distribution.

A wonderful aphorism. Worth repeating again and again.

If Content is King, Distribution is King Kong


However, this takes for granted a Continue reading “The Future of Communications – in three easy steps”

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